Manage Users' Photos

This feature allows you to manage the photos of the users in your Active Directory. Using this feature, you can

• Upload/Modify the photo for a single user.
• Upload/Modify the photos users in bulk.
• Manage users' photos in AD and Exchange through user creation and modification templates
• Delete user photo

This page provides the steps needed to use the various options in the manage user photos feature, and also the frequently asked questions (FAQs) specific to the photo management feature.

Upload/Modify the photo of a single user

To upload a photo for a user or to modify (replace/crop) the existing photo of a user, follow these steps:

• Click the Management tab.

• In User Management, click the Manage User Photos link located under Bulk User Modification.

• In the Modify Users' Profile Photos page, select the domain in which the user whose photo has to be modified is located.
  Click the Add OUs link, and select the desired OUs if you know the exact location of the desired user.

• Locate the desired user using the search option located on the left extreme.
  Note:

  - While using the searching option to locate the desired user, you can specify the attribute (thumbnailPhoto / thumbnailLogo / jpegPhoto / Photo / exchangePhoto) based on which you wish to locate the user.

  - By default, thumbnailPhoto attribute will be used; to change, click the thumbnailPhoto link located just below the locate user option and select the desired attribute.

• All the matching users will be displayed, along with their photo (if it is available). Click the desired user account.

• The select photo window will pop up. This window will have the
  

  - Select photo option if the user does not have any photo.

  - Change photo, and Crop options if the selected user already has a photo.

• To upload a photo for a user for the first time, click select photo option, select the desired photo and save.

• To modify/change the existing photo of an user, click the
  

  - Click the change photo option, select the desired user, and save.

  - Click the crop option, make the selection and save.

Upload/Modify the photos of users in bulk

This feature gives you the flexibility to:

• - Import all the photos from a folder and upload them to the corresponding users
• - Import only specific photos and upload them to the corresponding users

Steps to upload/modify user photos:

• Click the Management tab.

• In User Management, click the Manage User Photos link located under Bulk User Modification.

• In the Modify Users Profile Photos page, select the domain in which the users whose photos have to be modified are located. All the users in the selected location will be listed along with their photos, if they have one.
  Click the Add OUs link, and select the desired OUs if you know the exact location of the users.

• Click the Import Photos button located at the center of the window, just above the users list.

• In the Import Photos window that pops up, specify the path of the shared folder where the users' photos are located. Alternatively, instead of importing all the photos from the folder, if you wish to import only specific photos from the folder, click the 'Select Photos' option, and then the 'Select Files' button.

• Specify the naming pattern/attribute based on which the photos in the selected folder must be matched with their corresponding users in AD.
  By default, the displayName will be used; if you wish to use a different one, click the Edit icon located beside the file name pattern field and select the desired attribute/pattern.

• Click Import to fetch all the photos from the specified location. The imported photos can be resized based on the requirements before uploading.

• From the users displayed, select the ones for whom you wish to upload/modify the photos and click Update.

Delete user photos

This option allows you to remove the photos of users in your AD.

Steps:

• Click the AD Mgmt tab.

• In User Management, click the Manage User Photos link located under Bulk User Modification.

• In the Modify Users Profile Photos page, select the domain in which the users whose photos you wish to delete are located. All the users in the selected location will be listed along with their photos, if they have one.
  Click the Add OUs link, and select the desired OUs if you know the exact location of the desired users.

• From the list of users, click the user whose photo you wish to delete.

• In the select photo window that pops up, click the remove button, to delete the photo.

FAQs related to the Photo Management feature

1. How can I modify the photo for only one (single) user?

Locate the desired user using the search option provided on the left extreme of the manage user photos page; point and click the mouse over the desired user, select the relevant photo using the option provided in the window that pops up, and save.

2. How can I apply a photo for an entire department?

- Name the photo to be updated with exactly the same name of the department (for example: sales.jpg).
- Choose the format value to be used (for matching the photo to the object) as %department%, Import the photo.
- Review, select all the users and click Apply.

3. The user I want to modify is not displayed when I search using the locate user option.

This issue could be due to any of these reasons:

- If the user account is a new one, click the refresh icon placed at the top left corner of the pane where the users are displayed, and search again.

- If you are trying to locate the user using an attribute other than the displayName or sAMAccountName, chances are the value might have changed. Run the All Users report, locate the user, confirm the value of the attribute that you are using, and try again.

- Sometimes insufficient permissions could also cause this issue; check if you have permission to view the users in the particular OU where the user is located.

4. I am importing photos for bulk modification of users photos, but a particular user is not in the list displayed. What should I do?

This issue could be due to any of these reasons:

- Ensure that the size of the photo for the particular user does not exceed the the maximum limit. The maximum allowed size for thumbnailPhoto is 100KB, for thumbnailLogo it is 32KB, and for jpegPhoto and photo, it is 10MB.

- If you are using an attribute other than the displayName and sAMAccountName as the file name format for importing the photos, the value for the particular attribute might have changed recently. Please run All Users report, confirm the value of the attribute and try again.

- If the attribute used while importing the photos is a custom attribute, please ensure that it is configured in the Admin tab of ADManager Plus and has user reports selected in the associated reports.

5. I have tried all the solutions mentioned in the FAQ but the issue still persists.

We suggest that you contact our support team at support@admanagerplus.com, and we will assist you in resolving the issue.